Our classes run on a rolling basis, continuing from session to session. Your child will be automatically rolled into the new session, unless you tell us you are withdrawing.
Can I start a class after the session is underway?
Joining a class after the session begins is not a problem, as long as there is a vacancy; tuition will be pro-rated relative to the starting date.
Do you offer trial classes?
Yes. We offer a risk-free trial class for students who are new to our facility. Please call the front desk (732-223-5020) to schedule a trial class for your child/children. Trial classes are scheduled for the class in which the student will be enrolled.
What do I do if the class I want to register for is full?
You can be placed on a wait list; until there is an opening available. All wait list spots are first come, first serve. Call the office for details (732-223-5020).
What if my child misses a class? Do you allow make-ups?
Yes, we allow two make-ups per 10-week session. All make-ups must be scheduled through the front office (732-223-5020). Make-ups are a privilege that we offer, however they are not a right of our customers. We will make every effort to find a make-up class, but they are subject to availability. Make up classes for vacations or pre-planned ablsences may be made up before the missed class. We DO NOT issue refunds for any missed classes. Gymnasts seven years and older may use Open Work Out time to make up missed class time. If you are unable to attend your make-up date, please notify the office to release the spot and to re-schedule the make-up. If you do not show up, and you do not inform the front desk, your make-up class will not be rescheduled.
How do I register for a class?
Registration is available in person or online. Payment is expected at time of registration for classes, camps, and special activities. As you are registering, you will need to enroll in our AutoPay system where you will be required to enter and save a credit/debit card number allowing us to automatically charge your tuition on a session basis and your membership/registration fee when it is due.
Why do I have to pay a registration fee?
The registration fee defrays administrative costs; sales tax requred by law, and covers a portion of our liability insurance cost. This is due upon initial registation and is due again each year in September. A family discount rate is available.
Do you offer a discount for families?
YES! Discounts apply to Gymnastics, Tumbling and Karate. Additional family members enrolled in the same session deduct 15% from tuition for the 2nd student, 25% from the 3rd student, 35% from the 4th, etc.
Do you offer a multi-class discount?
YES! If a student participates in multiple classes in the same program, he/she will receive a discount on the 2nd class. Some discounted classes or special programs are not eligible. Please see our office staff for assistance.
When is tuition due? How can I pay tution?
Tuition is due two weeks prior to the start of the new session. For example, If the session start date is 9/1, charges will be run on 8/15. All families are required to have a credit card on file which will be automatically charged on the payment date. If you refuse to have a card on file, 100% of the tuition must be paid prior to the charge date. If the charge date is 8/15, a family with no card on file will be required to pay tuition in full prior to 8/15. Families not paid by the charge date (whether it is because the card on file is not valid, or there is no card on file and other form of payment has not been made) will be dropped from the rolls to free up the spot for a wait-listed student. Dates will be posted in the lobby for each session.
What other fees may apply?
Tuition is due two weeks prior to the start of each session. If there are changes to your credit/debit card on file, the information must be received before the charge date or else we may attempt to use the outdated card. If your credit card is declined, your account will be charged $25 per attempt and students will NOT be permitted in class. Returned checks will result in an automatic $35 fee to the customer's account. Outstanding accounts beyond (30) days will be turned over for collection process and could end up in Small Claims Court. Delinquent customers will be responsible for all additional collection costs.
What if I want to drop a class?
You are required to notify the gym in writing three weeks prior to the end of the session if you are dropping from the program. This will allow us to offer the spot to another student. There are NO refunds or credits for dropping a class mid-session. Once the session has started you are in the class for the entire session, regardless of attendance, except for medcal reasons. For medical situations validated by a written acknowledgement from a licensed medical professional, you will be granted a credit. A doctor's release is needed to return. In every case we care about you as a customer. Should you decide to leave the program, please notify the office.
How old do students need to be to start gymnastics?
Classes start as young as age "1" (must be walking) with our Me&You parent participation classes...8/1 ratio. Our Mini-3 year old gymnasts must be fully toilet trained, 6/1 ratio. The Mighty 4-5 year-olds, 7/1 ratio. Our general gymnastics programs begin at age 5 (must be in kindergarten) and older, 8/1 ratio.
Are the instructors/coaches certified?
YES. Our instructors are certified through USA Gymnastics, which is the sole governing body for the sport of gymnastics in the United States. USAG sets the rules and policies that govern gymnastics in this country. Our coaching staff is required to complete the USAG Safety Certification Program, and are required to be Safe Sport Certified, First Aid certified, and receive CPR training.
What should my child wear to class?
Girls may wear a leotard (no skirt), hair puilled up or back, no jewelry. Shorts or leggings are allowed. Shorts and fitted t-shirts are allowed if your child is uncomfortable in a leo. Boys may wear gym shorts with no buttons, zippers, or buckles, and a fitted, tucked-in t-shirt. Gymnasts do not wear shoes/socks in the gym.
Are there changing rooms?
Our bathrooms are large may be used as changing rooms. We recommend our gymnasts come ready dressed for class.
Is the gym clean?
Yes. The public area of the facility is cleaned daily. The gym proper is "perked up" daily and sanitized multiple times a week, or more as needed.
Are parents able to stay and watch...or come into the gym?
Yes and No! We have a lobby area with viewing windows from which you can see most of your child's class. There are CCTV monitors for viewing limited visibility areas of the gym, those blocked by structural walls and supports. Unless your child is in a parent participation class, our insurance mandates that parents are NOT ALLOWED in the gym.
Do I have to stay and watch my child?
Unless your child is unable to use the toilet area by themselves, you may leave and come back when their class is ending. We cannot assist children in the toilet area per official USAG rules. If you leave the facility while your child is in class, please make sure the office has a correct cell phone number so we may contact you if needed.
Who is able to attend the Open Work Out program?
Actively registered, enrolled, and attending Epic students who are seven or older may attend OWO from 7:00-9:00 on Friday Nights (12:30-2:30 Fridays during the summer), at a cost of $20 per function or any part thereof. OWO may also be used for make up classes for general gym students (limit of 2) ...as long as they are at least seven, have missed a class, and call ahead to reserve a spot. Make up spots during OWO are limited to 12 (please call ahead to book your make-up spot)